Refunds Frequently Asked Questions
How soon will I get my refund?
On average, we hope to issue
approval within a number of weeks. This
depends, of course, on the initial volume of applications.
How much will I get?
The refund will be in respect of the amount of payments made for the waiver period 27th March to 27th September 2020.
If I have not paid my 2020 rates in full, am
Yes, any customer who has made
payments in respect the waiver period 27th March to 27th
September will be eligible.
How do I apply?
The application can be made
online via your local authority website at www.dublincity.ie.
How will the refund be paid?
The refund will be paid by
electronic transfer to the business account detailed on the application form.
When is the closing date?
The closing date is 31/11/2020.
What is my Customer Account Number?
Your Customer Number is located
on your commercial rates demand.
What is my Rate Number?
Your Rate Number (Property
Reference) is located on your commercial rates demand.
What is my Revenue Number?
Your revenue number is your Tax
Registration Number (TRN) which is a business’ number for all dealings with
What is a Bank Statement Header?
The bank statement header is the
top of a recent bank statement indicating your business name and address and
business bank account number, which should be scanned and uploaded as an
attachment to the application form to verify your business name and address,
and your bank account details.
I sign the form?
Applicants should type in their
name and by pressing “Submit” they are confirming that all details are
Where can I get more information?
Further information can be
obtained from your Local Authority Rates Office at firstname.lastname@example.org.